Extending a Due Date

If the due date needs to be extended, the user can request a due date extension. The option to extend the due date is available in the Investigation, Implementation, and Closure phases.

1. From the CAPA record, click Other Actions > Due Date Extension.
   Result: The Due Date Extension Request window is displayed.

2. Enter the title of the due date extension, such as Waiting for customer to return device for analysis.
3. Enter a new date in the Revised Phase Due Date field.
4. Enter a reason in the Reason for Extension field.
5. Enter a summary in the Summary of activities completed at the time of extension request field.
   

6. Click the Sign-off button.
   Result: The Sign-off window is displayed.
7. Enter your user ID and password and then click the Sign-off button.
   Result: The due date extension is submitted.

NOTE: See Approving a Due Date Extension Request for additional information.